Reference

How keratontoto Handles Your Personal Data

Your account data — from your registered e-wallet details to your login activity — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

DANA & OVO Account ProtectionEncrypted Login SessionsData Access on RequestNo Third-Party Data Sales

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through any of the channels below and include your registered account email so we can verify your identity before processing the request.

DATA HANDLING IN PRACTICE

How We Protect and Manage Your Information

Beyond the legal framework, here is how data protection works day-to-day on keratontoto. Each area below reflects an actual operational practice, not a general statement.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. No advertising cookies are placed without your consent.

Account Security

Login attempts are monitored for unusual patterns. If we detect access from an unrecognised device, an OTP verification step is triggered before the session is allowed to continue.

Data Retention

Active account data is retained while your account remains open. If you close your account, transaction records required by applicable regulations are kept for the legally mandated period, then deleted.

Requesting Changes

To update or remove personal data, submit a request via live chat or email with your account details. We aim to respond within a reasonable timeframe as required under applicable Indonesian data rules.

What This Privacy Policy Covers

keratontoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to all personal data collected when you register, log in, deposit via DANA, OVO, or GoPay, or contact our support team. We collect the minimum data needed to operate your account: your name, contact details, payment identifiers linked to your e-wallet, and session

1
activity logs used to detect unauthorised access. We do not sell, rent, or share your personal data with third-party advertisers. Data may be shared with payment processors — including the rails that handle DANA, OVO, and GoPay transactions — strictly to complete your requested transaction. We
2
may also share data where required by applicable law or a valid regulatory request. Data we hold is stored on servers with encryption at rest and in transit. Your account password is hashed and never stored in plain text. Session tokens expire automatically after a period
3
of inactivity, reducing exposure if your device is left unattended. This policy is governed by applicable Indonesian data protection regulations. Availability of our services depends on local law and is accessible only where local law permits. If you access keratontoto from outside a supported region, this
4
policy still applies to any data you submit.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on keratontoto

These are the questions we hear most often from account holders about how their data is used, stored, and protected.

We collect your name, email address, phone number, and the e-wallet identifier you use for deposits — such as your DANA or OVO account number. We do not collect payment credentials like PINs or passwords.

Yes. Contact our support team via live chat or email with your account username. We will verify your identity and provide a summary of the personal data we hold on your account.

Submit a deletion request through live chat or email. We will process it in line with applicable Indonesian data regulations. Some transaction records may be retained for the legally required period before deletion.

We share data only with payment processors handling your DANA, OVO, or GoPay transactions, and only as needed to complete those transactions. We do not sell your data to advertisers or unrelated third parties.

Passwords are stored as hashed values. Session tokens expire after inactivity. If a login comes from an unrecognised device, an OTP check is triggered before access is granted to your account.

Once your account is closed, we retain only the transaction records required under applicable Indonesian regulations. All other personal data is deleted within the timeframe those regulations specify.

How keratontoto Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Cookie Usage

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on keratontoto

01 What personal data does keratontoto collect when I register?

02 Can I request a copy of the data keratontoto holds about me?

03 How do I ask keratontoto to delete my personal data?

04 Does keratontoto share my data with third parties?

05 How does keratontoto protect my account from unauthorised access?

06 How long does keratontoto keep my data after I close my account?

Related pages